Return Policy

If you are not satisfied with any of our products, we encourage you to contact us immediately. We will work to ensure your total satisfaction. We have a showroom with over 70 models of fitness equipment so please we encourage you to come in and work out on the equipment prior to purchasing. In the unlikely event that a problem occurs out of the box, we will promptly dispatch a technician to get your equipment up and running quickly. If you purchase a new machine from us, it will come with a manufacturers’ warranty, which we will honor. Here is our return policy:
 

1. Accessories under $500 can be returned within 30 days of purchase with the original sales receipt and in their original, unopened package.
2.  Returns on hard good items that are still in their original, unopened package are accepted within 7 days from date of purchase and are subject to a 20% re-stocking fee. Balances will be returned in the form of a company check.
3. No returns on out of box merchandise, used or clearance items.
4. No refunds or cancellations on special order product.
5. No refunds on inbound or outbound shipping charges or labor charges if the labor has been performed.